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Creating a Buzz: How to Turn Customers into Your Best Marketers

Updated: Jul 12, 2023

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Hey there, fellow entrepreneurs and business enthusiasts! Joseph Haecker here, and today I want to talk about a game-changing strategy that has revolutionized the way I approach marketing. It's all about turning your customers into your marketers by strategically creating a business that highlights and engages them, compelling them to share their experiences with their networks.


So, grab a cup of coffee and join me as we dive into this exciting topic!


Consider "The Power of User-Generated Content"

We all know how social media platforms have mastered the art of engaging users and turning them into brand advocates. They provide a platform for us to showcase ourselves and connect with our networks. But why should only social media companies benefit from this? It's time to harness the power of user-generated content and create a community around your brand.


What would happen if you "Featured Your Clients"?

Did you know that less than 1% of local businesses ever get published in local, national, or industry trade publications? It's a startling statistic, considering the power that media exposure holds in shaping consumer perceptions. So, what would happen if YOU published articles highlighting and featuring your clients, local businesses and network? I leverage this technique myself, through my Ignite Business Insider program. Where I simply help share the stories of people and businesses within my network. Why couldn't YOU be the publisher, helping to share local businesses stories?


Have you considered using your social media to "Feature a Friend"?

Harness the power of social media and implement a "Feature a Friend" campaign. I launched this last year, when I realized that even big brands like Nike and Coca-Cola have social media feeds just filled with post after post of their own products. Basically, businesses use their social media accounts to promote, promote, promote. And I get that.


But what if your favorite brands used their precious social media feed to feature YOU? How grateful and supported would you feel?


Now here's the trick...


If your favorite brand featured you on their social media, you would probably share it with THE WORLD!


Here's how I do it:

Each day, I select a friend from my network > I scroll through their feed to find a post that truly highlights their products, services or personality > Then I hit the Share Button and paste the following text:


"Today's featured friend is: Enter Name

I have a lot of AMAZING friends in my network. So, I'm re-starting my #FeatureAFriend focus.

Each day, I will pick a friend and share several of their posts.

I think my friends are pretty amazing, and would like everyone to meet them as well."


By simply sharing my friend's posts, I highlight them. I break up the ads and promotions on my own social feed. And this simple act of sharing introduces my friends (who I think are pretty amazing) to the rest of my network.



Be the neighborhood expert with "Local Business Highlights"

Incorporate local business highlights in your newsletters and articles. Showcase the partnerships you have formed and the positive impact you've had on your community. Not only does this create goodwill, but it also fosters a sense of pride among your existing customers, motivating them to share their association with your brand.


Reward your customers with "Client Events"

Take your engagement to the next level by hosting client events. Whether it's a workshop, a networking session, or a customer appreciation party, providing opportunities for face-to-face interaction strengthens the bond with your customers. It also presents a chance for them to share their positive experiences with others.


Build a Community through "Referral Circles"

Focus on building a strong community around your clients and vendors. Encourage open communication, create online forums or groups where they can connect, share ideas, and offer support. When your customers feel like they're part of something bigger, they become invested in your success and naturally become ambassadors for your brand.


Implementing a referral circle strategy can be a game-changer. Encourage your customers to refer your business to their friends, coworkers, and neighbors. Incentivize them with rewards or exclusive discounts. People trust recommendations from their inner circles, so tapping into these networks is a highly effective way to attract new customers.


By turning your customers into your marketers, you can streamline your marketing efforts around the results of your products and services. This strategy allows you to spend more time engaging with your existing customers while leveraging their networks to cultivate new clients.


According to a recent study by Nielsen, 92% of consumers trust recommendations from friends and family over traditional advertising. Harnessing the power of advocacy can significantly amplify your brand's reach and influence.


Psychological studies have also shown that people have an inherent desire to share positive experiences and connect with others. By creating opportunities for them to share and engage, you tap into this fundamental human need, fostering brand loyalty and advocacy.


So, my fellow business enthusiasts, are you ready to transform your customers into your most powerful marketers? With the right strategies in place, you can create a thriving community around your brand, where your customers willingly share their positive experiences with others. By building genuine relationships and providing platforms for engagement, you'll unlock a new level of marketing potential.


If you're interested in developing personalized strategies on how to turn your customers into your marketers, I invite you to set up a discovery call with me. Let's explore the unique opportunities for your business and take your marketing game to the next level.


Remember, in my own personal business endeavors, if I can't turn my customer into my marketer, I take a hard pass.


So, why not take the first step and discover the untapped potential within your own customer base?


Get in touch today and let's make your customers your most powerful marketing asset!


 

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